Undoubtedly, Spotify is a good music streaming service with millions of users across the world. In addition, Spotify is a common choice for many audiophiles with many features and well-curated playlists that you can play from your phone anywhere and anytime. However, no matter how well the service is, it’s not unsusceptible to problems.
May it be a daily jog with your favorite jogging playlist or impressing your friends at the party by playing your curated list of songs, running into some probable error while playing music can leave you frustrated. Concerning such error, one of the most common issues met by many users is that Spotify stops playing music when they lock their phone screen or if the screen goes to sleep.
The below guide will show you some possible solutions when Spotify stops playing when the screen is off.
Solution 1: Check Background Activity For Spotify App in Settings
1. Open Settings and click on Apps and look for the Spotify app and tap on it.
2. Now tap on Battery and check if background access is restricted.
3. If restricted, then tap on Background Restriction and tap Remove.
4. Restart your phone and check to see if the issue persists.
Solution 2: Allow Spotify App to Use Mobile Data in Background
1. Open Settings and click on Apps and look for the Spotify app and tap on it.
2. Now tap Mobile data & Wi-Fi and check to see if Background data is enabled or not.
3. If not, tap on the toggle for Background data to enable it.
Solution 3: Clear the Spotify App Cache Data
1. Open Settings and tap on Apps and look for the Spotify app and tap on it.
2. Now tap on Storage & cache and tap on Clear cache.
Solution 4: Uninstall and Re-install the Spotify App
If none of the above steps are working for you, then there might be a corrupt file issue with the app. Simply uninstalling and reinstalling the Spotify App might solve the problem.
